LDAP-authenticated WCM users sign in with their network credentials, are assigned an LDAP-enabled passport, and have a non-functional WCM password — changes in the LDAP directory do not trigger WCM notifications.
💡Quick answers
- How do LDAP users sign in to WCM? With the same username and password they use for your network — no separate WCM password is required.
- What happens if an LDAP user is deleted from the directory? Their sign-in fails immediately — you don't need to delete them from WCM, though periodic cleanup of inactive accounts is recommended.
- Do LDAP users see password fields in My Account? No — the User Name, Password, and Confirm Password fields are hidden for LDAP users.
- Are WCM account changes communicated to LDAP users? No — changes in the LDAP directory don't trigger any notification through WCM.
Here is what you can expect after setting up LDAP authentication on your Web Community Manager.
- The user account created in your Web Community Manager website for each LDAP user are associated with a passport that contains the extended privilege for sign in using LDAP.
- The user account created in your Web Community Manager website for each LDAP user has a non-functioning encrypted password.
- If you delete a user from your LDAP Directory, the authentication fails and that user can't sign in to the Web Community Manager website. You don't need to delete that user from your Web Community Manager website.
* You may want to purge non-functioning user accounts from your Web Community Manager website periodically.
- LDAP users of your Web Community Manager website need to sign in. They use the same sign in name and password that they use for your network.
- When LDAP users of your Web Community Manager website edit their account information using the My Account option in the website basic navigation, they don't see the User Name, Password or Confirm Password fields.
- If you make any changes to a user account in your LDAP Directory, that user doesn't receive any confirmation from your Web Community Manager website.
- The Web Community Manager user accounts that are not LDAP enabled users, are maintained within your Web Community Manager website. They can access their own accounts and modify their User Name, Password and Confirm Password fields. They receive the normal confirmation messages from your Web Community Manager website.