Cancel Messages

Changed your mind?

While you can't cancel a message that is currently being delivered, you can cancel messages up to 5 minutes before the delivery.

Cancel a message

1. From the Communications HQ interface menu, select Messages > Message Tracking.
   
2. Select the criteria to include the message you want to cancel in the Message Tracking report.
3. Select Generate Report.
4. Select the message you want to cancel.
5. Select Cancel.
6. Select OK on the warning message.