Once your Google Play Console and Apple accounts are set up, submit the required transfer information to Finalsite's Mobile App Team via the provided Google form — then accept the Apple transfer in App Store Connect when notified.
💡Quick answers
- What information must I submit for the transfer? Google Play Console email, Registration Transaction ID, Developer Name, Apple ID, Apple Developer Team ID, and your Comms Domain.
- How do I submit the request? Fill out the provided Google form — the Mobile App Team processes it within 3 business days and contacts you if there are issues.
- Do I need to accept anything in Apple after submitting? Yes — when notified, go to App Store Connect > Agreements, Tax and Banking > Review to accept the Apple transfer.
- Does Google require a manual acceptance too? No — Google transfers are accepted automatically.
Submit the information to the Mobile App Team via Google form
- Access the Google form here and fill it out using the information you gathered in the previous step.
- The form will be sent to the Mobile App Team. They will process the transfer request within 3 business days.
* If there are issues with the information or the transfer you will be contacted.
- At this point your work is complete. You will receive an email from the Mobile App Team when the transfer has been processed. At that point you will need to accept the transfer in Apple (Google’s is automatically accepted).
This is a stopping point. Resume when you are notified that the transfer has been processed.
Accept the transfer in Apple
- Go to App Store Connect.
- Select Agreement, Tax and Banking.
- Select Review in the Contracts In Process section
I can’t select Review to accept the transfer. It says I need to accept the master agreement?
Finished
You have now completed the listing transfer and given access. From here, the Mobile App Team at will continue to manage your app listing and deliver new versions of the app to the stores. You will continue to maintain the accounts, ensuring they are in good standing with both Apple and Google. This mainly consists of accepting the agreements that Apple and Google put out occasionally.
Should you have any questions or concerns or need help in any way as it relates to the app stores, please reach out to our support desk. The support representative will bring in an App Store Specialist from the Mobile App Team to assist.