The Communications HQ app for iOS and Android lets administrators send messages and manage settings on the go — download it from the App Store or Google Play, enter your district location, and configure your alert preferences.
💡Quick answers
- Where do I download the Communications HQ app? Search for "Communications HQ" in the Apple App Store or Google Play.
- What OS versions are required? iOS 8 or higher and Android 5.0 or higher.
- How do I configure alerts for specific schools? In Settings > Configure Alerts, select Select Schools and choose which schools you want notifications from.
- How do I contact support from within the app? Go to Settings > Contact Support and choose to call or email the support team.
Download the mobile app
Download the Communications HQ App onto any mobile device.
- Open the app store on the mobile device.
- For Android devices this is the Play Store:
Google Play: https://play.google.com/store/apps/details?id=com.parentlink.admin&hl=en - For Apple devices it is the App Store:
iTunes: https://apps.apple.com/us/app/commhq/id438464965
- For Android devices this is the Play Store:
- Install the app.
- Enter your district location to start the mobile app.
Under Settings, you can log out, reset the app, and rate the app in the app store. You can also configure alerts and contact support.
Logging out, rating the app, and resetting the app are standard, so no documentation is provided.
Configure alerts
You can determine whether or not to receive social media alerts, and which schools you want for the alerts.
- From the Settings, select Configure alerts.
- Select On for Social Media Alert to receive alerts.
Select Off to turn the alerts off.
- To select specific schools to receive alerts, choose Select Schools.
- Select the schools you want to receive alerts for.
- Select Back when finished.
Contact support
You can also use the Settings feature to contact support.
- Select Contact Support.
- Choose how to contact support:
- Select Call to start calling our support line.
- Select Email to email support directly.