Manage your Communications HQ account preferences — including contact info, notification addresses, message signatures, and reply-to settings — from the Account link in the upper right corner.
💡Quick answers
- What personal information can I update in My Account? First name, last name, gender, preferred language, phone numbers, email addresses, and mailing addresses.
- How do I add a reply-to address for parent and student responses? Add your contact info under Reply to phone number and Reply to email address in Account settings — required for teachers sending messages.
- Can I add an email signature to my messages? Yes, upload a signature image file from the Account settings page.
- Can I combine multiple accounts into one login? Yes, if you have more than one account you can merge them into a single login from Account settings.
- What is the Limited use option? It caps outgoing emails to ten at a time — an optional setting for administrators.
Manage the accounts through Communications HQ.
The Account link available in the upper right hand corner, allows you to update your account information, including login information, notification preferences, and signatures for sent messages.
The Accounts page contains tools for administrators to search for, manage and modify user accounts within their specific school or district. From this page, administrators may also generate passwords for user accounts.
While you can add and edit users through the Mass Notifications interface, most user account additions and changes occur when your district and schools upload the information from the Student Information System (SIS).