Update: The account search feature function was restored to its normal use.
We have identified an issue that is causing the account search feature to not work for a subset of clients. Recipients can still be selected by groups, from a file, or manually selected from a list. This bug does limit the recipient selection option for those using the app and may require some users to log into the website when sending a message.
If you require assistance in sending a message due to this bug, please reach out to our support team.