Welcome to the Finalsite Community Engagement Support Portal. Our portal enables us to design better support experiences to help clients find the information they need.
How do I submit a support request or view existing requests?
To access the support portal, please click "Sign In" at the top right. If this is your first time accessing cesupport.finalsite.com, please use the Forgot/Reset Password option. If you do not have an account already created, please reach out to the administrator at your organization.
From there, you will be able to browse our resources and submit a support ticket if you need further assistance.
How can I view release notes or past support bulletins?
After logging in, click on the category or product that you'd like to view. From there, you should see clickable links to release notes and past support bulletins.
How can I check the status of my website or communication products?
You can visit status.finalsite.com to find components for WCM, Connect, and Mass Notifications. Be sure to subscribe for email or SMS alerts.
Best regards,
The Finalsite Team