The Finalsite CE Support Portal is where you submit and track support requests, access release notes and past bulletins by product, and check real-time system status — sign in or use the Forgot/Reset Password option for first-time access.
💡Quick answers
- How do I submit a support ticket? Sign in at cesupport.finalsite.com, browse resources, and submit a support request if you need assistance.
- How do I find release notes or past bulletins? After signing in, select the product category to see clickable links to release notes and support bulletins.
- Where do I check system status? Visit status.finalsite.com for WCM, Connect, and Mass Notifications status — subscribe for email or SMS alerts.
How do I submit a support request or view existing requests?
To access the support portal, please click "Sign In" at the top right. If this is your first time accessing cesupport.finalsite.com, please use the Forgot/Reset Password option. If you do not have an account already created, please reach out to the administrator at your organization.
From there, you will be able to browse our resources and submit a support ticket if you need further assistance.
How can I view release notes or past support bulletins?
After logging in, click on the category or product that you'd like to view. From there, you should see clickable links to release notes and past support bulletins.
How can I check the status of my website or communication products?
You can visit status.finalsite.com to find components for WCM, Connect, and Mass Notifications. Be sure to subscribe for email or SMS alerts.
Best regards,
The Finalsite Team